Privacy Policy
Effective Date: August 7, 2025
At Pro Web Design, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, prowebdesign.co.ke, or when you engage our services. By using our website, you agree to the practices described in this policy.
1. Who We Are
Pro Web Design is a professional web design and development agency based in Kenya. We offer affordable and high-quality digital solutions to businesses across various industries.
- Website: prowebdesign.co.ke
- Email: info@prowebdesign.co.ke
- Phone: 0759 768 827
2. Information We Collect
We collect both personal and non-personal information to help us serve you better:
a) Personal Information
When you contact us, request a quote, or use our services, we may collect:
- Full name
- Email address
- Phone number
- Business name
- Project description
- Any other details you voluntarily provide
b) Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Date, time, and referring source
This information is used for analytics and site performance optimization.
3. How We Use Your Information
We use the data collected for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver our web design and development services
- To send service updates or promotional content (only with your consent)
- To analyze website traffic and improve user experience
- To maintain the security and integrity of our website
We do not sell or rent your personal data to third parties.
4. Cookies and Tracking
Our website uses cookies to personalize your experience and analyze traffic patterns. Cookies help us understand how visitors use our site and allow us to optimize performance.
You may adjust your browser settings to refuse cookies, but this may affect the functionality of the website.
5. Sharing of Information
We may share your information in the following limited cases:
- With service providers who help us operate our website or deliver services (under strict confidentiality agreements)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Pro Web Design or our clients
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission is 100% secure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to receive marketing communication
- Request limitation or restriction of data processing
To exercise any of these rights, please contact us at info@prowebdesign.co.ke.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any personal information.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, feel free to reach out:
Pro Web Design
Email: info@prowebdesign.co.ke
Phone: 0759 768 827
Website: www.prowebdesign.co.ke